For new construction
- Project address and current plan date
- Floor plans, exterior elevations and window or door schedules
- Opening sizes, operating types and door handing
- Interior and exterior color or finish preferences
- Grid patterns, glass preferences and hardware notes
- Target delivery or construction timing
For replacement projects
- Project address and clear photos inside and outside
- Approximate opening dimensions, labeled to match the photos
- Notes about damaged trim, sill conditions or known leaks
- Which windows or doors operate and which do not
- Desired changes in operation, style, color or configuration
For exterior doors
Include a photo of the full opening, rough or unit dimensions, inswing or outswing, handing, number of panels, sidelites or transoms, preferred material and finish, and any glass or hardware direction.
If information is missing
Send what you have and label what is preliminary. Kyle can point out the remaining questions. Final dimensions and project-specific requirements should be confirmed by the responsible project or installation professional before ordering.
A website email link can open a prepared message, but it cannot attach files from your device automatically. Add your plans and photos after the email opens.